Terms of Service

Please read these Terms of Service ("Terms") carefully before using Zenpay's services. By accessing or using our platform, you agree to be bound by these terms.

Acceptance of Terms

By accessing or using Zenpay, you agree to comply with these Terms of Service. If you do not agree, you may not use our platform. These terms constitute a legally binding agreement between you and Zenpay.

User Responsibilities

  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • You must provide accurate and complete information while using Zenpay services.
  • You must not use Zenpay for any unlawful, fraudulent, or unauthorized activities.
  • You agree to notify us immediately of any unauthorized use of your account.
  • You are responsible for all activities that occur under your account.

Payments & Transactions

Zenpay provides secure and efficient processing of payments. Users are responsible for ensuring sufficient funds and verifying transaction details. We are not liable for incorrect payments caused by user error.

  • All payments made through Zenpay are subject to processing fees as displayed during checkout.
  • Refunds will be processed according to our Refund Policy.
  • We reserve the right to refuse or cancel any transaction at our discretion.

Security

We implement industry-standard security measures to protect your information and transactions. However, we are not liable for unauthorized access due to user negligence or third-party attacks.

You agree to take appropriate security measures to protect your account, including using strong passwords and keeping your login credentials confidential.

Intellectual Property

All content, logos, trademarks, and branding on Zenpay are the property of Zenpay or its licensors. Users may not copy, distribute, modify, or create derivative works of any content without explicit written permission.

The Zenpay platform and all associated software are protected by copyright and other intellectual property laws.

Limitation of Liability

Zenpay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the platform
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our platform
  • Any bugs, viruses, or other harmful code
  • Any errors or omissions in any content

Changes to Terms

We may update these Terms periodically. Users are encouraged to review this page regularly. Continued use of Zenpay constitutes acceptance of updated terms.

We will notify users of material changes to these terms via email or through a prominent notice on our platform.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

Contact Us

For questions regarding these Terms of Service, please contact us at:

Zenpay Support

support@zenpay.com

We typically respond within 24-48 hours

Last Updated: December 12, 2025