Cookies Policy
This Cookies Policy explains how Zenpay uses cookies and similar technologies to enhance your experience and improve our services.
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help the website remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.
Note: Cookies are not viruses and do not contain malware. They cannot access other information on your computer.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Examples: Session cookies, authentication cookies
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the way our website works.
Examples: Google Analytics cookies, Hotjar cookies
Functionality Cookies
These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
Examples: Language preference cookies, theme selection cookies
Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.
Examples: Facebook Pixel, Google Ads cookies
How We Use Cookies
Zenpay uses cookies for the following purposes:
- Authentication: To keep you signed in across different pages
- Preferences: To remember your settings and preferences
- Security: To detect and prevent fraudulent activities
- Analytics: To understand how users interact with our platform
- Performance: To optimize and improve our services
- Personalization: To provide relevant content and features
Important: Cookies do not store sensitive personal information like passwords or credit card details.
Managing Cookies
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Browser Settings
Most browsers allow you to control cookies through their settings. Here are links to cookie management for common browsers:
Cookie Consent Tool
Use our cookie consent tool to customize your cookie preferences. You can access this tool anytime by clicking the "Cookie Settings" link in our footer.
Note: If you choose to block essential cookies, some features of Zenpay may not work properly. We recommend keeping essential cookies enabled for the best experience.
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on.
Contact Us
If you have any questions about our use of cookies or this Cookies Policy, please contact us:
Zenpay Privacy Team
cookies@zenpay.com
For data protection inquiries: privacy@zenpay.com
We aim to respond to all inquiries within 48 hours.
Last Updated: December 12, 2025
This policy is reviewed and updated regularly to reflect changes in our practices and legal requirements.